iCanQuit can help you to QUIT and STAY QUIT in ‘24.

Overview 

This Privacy Policy explains how your personal and health information will be treated when you access and interact with the iCanQuit website managed by Cancer Institute NSW (the Institute).

The privacy practices of the Institute are regulated by Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act 2002 (“the Acts”).  The Institute may use third party providers to assist us from time to time. In the event that we contract such a provider, they are bound by the same privacy and confidentiality conditions as the Institute. Links to other websites, external to the Institute, are sometimes included in web pages for the convenience of website users, but the Institute does not have any responsibility for the privacy practices of third party websites linked to the the Institute's website.

What information is collected through the iCanQuit website?

If you register as a user of the iCanQuit website, the Institute will collect the contents of any electronic forms you complete, including posts made on website forums.  This information includes (but is not limited to) your email address, year of birth, postcode and details of your smoking habit.

Personal and health information may also be collected by the Institute when you fill in and submit other forms that are included on the iCanQuit website, or if you provide any written feedback about the use of the website.

How is information collected through the iCanQuit website used and distributed? 

Personal and health information collected through this website is used for the Institute’s functions under the Cancer Institute (NSW) Act 2003. 

Uses include:

• contacting users of the website to participate in research, including seeking feedback about the website to allow us to improve it;
• sending promotional material to users of the website;
• responding to enquiries from users of the website;
• enabling NSW Quitline, including Aboriginal Quitline and Multilingual Quitlines to contact you, by providing NSW Quitline with your contact details (if you have filled out a form requesting this);
• other statistical, research and administrative purposes.

The Institute does not disclose information that identifies an individual, or might potentially identify them, to third parties without the consent of the person involved, unless it is authorised or required to do so by law. The Institute may be required to disclose this kind of information to a law enforcement agency where there is reason to suspect there has or have been:

• unauthorised tampering or interference with files published on the iCanQuit website;
• unauthorised attempts to access files which are not published on the iCanQuit website;
• attempts to intercept messages of other users of the iCanQuit website;
• communications which are defamatory, abusive, vilify individuals or give rise to a suspicion that an offence is being committed;
• attempts to otherwise compromise the security of the web server; and
• other potential breaches of the laws of the State of NSW or the Commonwealth of Australia.

The Institute may create a de-identified version of information collected through this website, and use this de-identified information for research purposes. This can involve the disclosure of the de-identified information to third parties, including publication of the information in peer-reviewed journals and other publications.

Are you required to provide personal or health information?

Information relating to your use of this website is collected automatically when you visit, and it is not possible to prevent this information being collected.

When providing personal or health information through forms on this website, you can choose not to provide certain information where the form indicates that the information is optional.  However, some information may be necessary to complete the form.  If you do not provide this information, you may be unable to register as a website user or do any other thing that requires you to first submit the information.

Is the information stored securely? 

Personal and health information will be kept in safe custody, sufficient to prevent unauthorised access, and will be properly handled to ensure its safety, integrity and confidentiality.

Can I access or modify information I have provided through the website? 

You can change information provided as part of your personal profile on the iCanQuit website at any time.  

Otherwise, any request to correct or update any incorrect information should be made to the Webmaster at: cinsw-prevention@health.nsw.gov.au

Requests to delete information provided to the Institute may be made by contacting the Webmaster at: cinsw-prevention@health.nsw.gov.au  

Web statistics and cookies

The iCanQuit website keeps logs of visitors who browse it contents.  The information collected in user logs includes the IP address of the device you are using, and is used to assess and improve the effectiveness of the iCanQuit website.

“Cookies” are small pieces of text data that a web server can store on, and later retrieve from, a user's computer. They do not personally identify you, but do identify your browser. This website uses “persistent cookies”, which are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour. They record your preferences in relation to your use of the site and provide us with other information about your enquiry that allows us to recognise your browser if you return to this website in the future. They help the Institute to understand what parts of the site users find the most useful and improve the effectiveness of the website.  Persistent cookies also allow advertising by the Institute hosted on third party websites to be specifically targeted in accordance with your browsing preferences.

The cookies on this site do not read the information on your hard drive. They do not make your computer perform any actions or make your computer send information to any other computer via the internet. The Institute makes no attempt to associate cookies with users' names or identities. Our server cannot find out your name or email address, or anything about your computer, by using cookies.

Google Analytics

The iCanQuit website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate individual IP addresses with any other data held by Google.

The Institute uses reports provided by Google Analytics to help us understand website traffic and webpage usage. This allows us to target content more efficiently to visits originating in NSW. The type of information collected includes:

• the geographical area visits originate from (based on the IP address used to access the internet)
• how visits are referred to our site
• pages frequently visited
• time spent on pages
• actions carried out (i.e. watch a video, download an information sheet)

Google AdWords Remarketing

Google AdWords Remarketing service is used which advertises across the internet to previous visitors to our website.

Google AdWords Remarketing displays relevant advertising content based on which sections of the iCanQuit website you have visited. This is done by placing a cookie on your machine. A cookie is a small file sent to your browser from a web server to be stored on your computer. Cookies do not allow access to your computer or any data/ files contained in your computer (see more information below). It will not identify you in any way. Google AdWords Remarketing allow us to tailor any promotion and marketing content so it is relevant and suits your needs. For example we may promote a quit smoking campaign.

Any data collected as part of our use of Google Adwords Remarketing will be in accordance with the iCanQuit privacy policy and Google’s privacy policy.

If you do not wish to be a part of our Google AdWords Remarketing, you can opt out by visiting Google Ads Preference Manager:

https://www.google.com/settings/ads

Then go to the “opt-out settings” where you can opt out of all interest based ads on Google and across the web.

For more information about Google Analytics visit https://www.google.com.au/policies/privacy/. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google external. This may have some impacts on the functionality of our site. 

Facebook pixel

Facebook pixel is used on the Cancer Institute NSW website and some of our other sites (primarily iCanQuit) to collect analytics and target Facebook promotions if you are a Facebook user. 

You can find the Facebook privacy policy here: https://www.facebook.com/about/privacy

If you are a Facebook user you can control how Facebook uses information to personalise ads and opt out here: https://www.facebook.com/ads/settings.

You can opt out of all third party tracking and related advertising cookies (including Facebook and Google) that could be used on your web browser here: http://optout.aboutads.info

Do you want to know more about how your privacy is protected? 

If you have a general privacy enquiry or complaint regarding the Institute, please contact: 

The Privacy Officer

Cancer Institute NSW
PO Box 41
Alexandria NSW 1435
Tel: (02) 8374 5600
Fax: (02) 8374 5709
Email: CINSW-Privacy@health.nsw.gov.au

 Last updated: 17.09.2017

Operation of these Terms of Use

By completing and submitting a Registration Form ("Registration Form"), you agree that these terms (the "Terms") create a legally binding agreement between you and the Cancer Institute (NSW), a corporation established by the Cancer Institute (NSW) Act 2003 (the "CINSW").

Eligibility for Registration

Registration is open to anyone. If you are under 18 years old at the date you submit a Registration Form, you must have your parents' or legal guardians' consent to register and these parents or legal guardians must agree to ensure that you comply with the Terms. The CINSW will not be liable for any expenses or liabilities incurred by a parent or legal guardian in connection with your Registration.

The CINSW reserves the right, at any time, to request that you provide proof of identity. Proof considered suitable for verification is at the absolute discretion of the CINSW. If you cannot provide suitable proof, the CINSW may, in its absolute discretion, block or cancel your registration to the iCanQuit™ website (the "Website") and remove or delete all entries or material ("Your Material") posted on the Website without any liability whatsoever.

Acceptable Content

It is prohibited to upload, communicate or publish on this Website entries, comments or any other materials (including links to other websites) which:

• are discriminatory, racist, hateful, violent, threatening, abusive, defamatory, disparaging, obscene, vulgar, feature nudity or are pornographic, profane or indecent or are otherwise unlawful;
• infringe any other person's copyright, moral rights or other intellectual property rights;
• contain spamming or advertise or are otherwise designed to sell a product or service or increase traffic to any other website;
• promote smoking or the use of tobacco.

The CINSW reserves the right to remove any entries, comments, descriptions or other materials uploaded, communicated or published on the Website which the CINSW considers (in its absolute discretion) objectionable or in breach of the these Terms. This decision is in the CINSW's absolute discretion and no discussions or correspondence will be entered into.

Acceptance of Registration Form and entries

You will be notified by email to your email address specified in your Registration Form that your entry has been received within no longer than 24 hours of submission of your Registration Form.

CINSW intends that Materials meeting these Terms will be uploaded to the Website immediately and in any event within no more than 24 hours of their submission. However, CINSW reserves the right, in its absolute discretion and without need to give reasons, not to upload an entry to this Website, or within this period, for any reason, and to remove an entry at any time for any reason.

Amendment of registration information and Materials

You can change information provided as part of your personal profile on the iCanQuit website at any time.

Otherwise, any request to correct or update any incorrect information should be made to the Webmaster at: cinsw-prevention@health.nsw.gov.au

Requests to delete information provided to CINSW may be made by contacting the Webmaster at: cinsw-prevention@health.nsw.gov.au

Complaints and requests to remove contents

Whilst every effort is made to review and vet entries on the Website, you acknowledge and agree that entries may not be reviewed by the CINSW outside of normal business hours (including weekends and New South Wales public holidays), in which case entries will be vetted on the next business day.

If you consider any entry to be in breach of these Terms (including where you consider that your or any other person's intellectual property rights have been infringed or that your privacy has been compromised), you may lodge a complaint with the Webmaster at: cinsw-prevention@health.nsw.gov.au

Entrant's Representations and Warranties

You represent, warrant and agree that:

• all the details in the your Registration Form are complete, true and correct at the date you submitted the Registration Form;
• in registering to this Website and submitting Materials you do not represent any interests (including marketing, promotional or other commercial interests or not-for-profit or political interests) other than your personal interests;
• you are the sole owner of the copyright in the Materials you submit to this Website and that Your Material is original to you and does not otherwise infringe any intellectual property or other rights of anyone, including but not limited to, copyright, trademarks, trade secrets, privacy, publicity, personal or proprietary rights. Without limiting this, you have obtained all necessary permissions from each person whose intellectual property is reproduced in Your Materials to enable you to comply with these Terms, including, but not limited to, granting the licenses required by these Terms;
• Your Material does not contain any malicious software, viruses or code designed to cause any computer, server or system to operate other than as intended or to permit unauthorised access to, or control of, any computer, server or system;
• Your Material does not defame, misrepresent, contain disparaging remarks or other content that could adversely affect the name, reputation or goodwill of anyone or contain pornographic or hateful content that promotes violence or harm or other offensive, obscene or inappropriate content or contravene any other law;
• Your Material is not the subject of any other third party agreements that would prevent its use according to these Terms or require the CINSW or anyone else to pay any third party for this use.

You unconditionally indemnify the CINSW (which term includes the CINSW's officers, employees, contractors and agents) and you must pay the CINSW on demand the amount of all losses, liabilities, expenses and taxes that the CINSW may suffer (including the cost of settlement and any legal expenses on a full indemnity basis) because any of your representations or warranties are incorrect, you breach these Terms, or because of a claim or proceeding by another person against the CINSW that you have caused or contributed to.

Copyright ownership and consents

As between you and the CINSW, you (and any others who contributed to the entry such as by supplying any copyright material included in Your Material posted on the Website) retain ownership of any copyright in Your Material. You place material on this Website at your own risk. The CINSW does not take responsibility for any unlawful or other use of entries or comments by any other person.

You must not post a photograph which features any person other than yourself.

The CINSW will, wherever reasonably possible, attribute an entry using the display name(s) supplied with the entry. However, to the extent permitted by applicable law, you (and any others who are featured in or contributed to the entry) agree that the CINSW may reproduce, publish, and communicate to the public Your Material with or without attribution of authorship. To the extent permitted by applicable law, you unconditionally and irrevocably consent, and will obtain all other necessary unconditional and irrevocable written consents, to additions to, deletions from and other alterations or modifications of, Your Material that would otherwise infringe moral rights established by the Copyright Act 1968 (Cth) for the benefit of the CINSW, and any person claiming an interest in Your Material through the CINSW.

License to use submitted Materials

You grant to the CINSW an irrevocable, perpetual, royalty-free, transferable and worldwide non-exclusive licence (with the right to sub-licence) to reproduce, publish, communicate to the public, adapt, and otherwise exploit Your Material in all media whether known now or developed in the future (for example by displaying the entry on this Website or on any other website operated by the CINSW, on "Facebook", "Twitter", "Youtube", "Flickr" or on any other website, or by communicating your entry to others by email, by mobile phone, by radio, television or print/online).

You grant to the CINSW an irrevocable, perpetual, royalty-free, transferable and worldwide non-exclusive licence (which includes the right to sub-license) to authorise others to view and reproduce Your Material for government, personal, commercial or in-house use. Current and future sponsors of CINSW may use entrant material in any way they choose.

You must obtain all necessary irrevocable, perpetual, royalty-free, transferable, worldwide, non-exclusive licenses (which include the right to sub-license) in all of Your Material submitted to this Website, to enable the CINSW to exercise the rights granted to it by these Terms.

Exclusions and limitations of liability

Except for any liability that cannot be excluded by law, the CINSW, its officers, employees, contractors and agents, exclude all liability (including negligence, whether or not advised of or aware of the possibility of that liability), for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of use of this Website, including, but not limited to, where arising out of the following:

• any technical difficulties or equipment malfunction (whether or not under the CINSW's control);
• any theft, unauthorised access or third party interference;
• any unauthorised use of submitted Materials; or
• any entry, (including comments and photographs) that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the CINSW) due to any reason beyond the reasonable control of the CINSW.

Registration cancellation and removal of Material

Your Registration Form may not be accepted and your registration to this Website may be cancelled at any time, if you do not complete all mandatory details in the Registration Form, you do not agree to these Terms, or your entry does not comply with the Terms.

If this Website is interfered with in any way or is not capable of being operated as intended for any reason beyond the reasonable control of the CINSW, the CINSW reserves the right, in its sole discretion, to the fullest extent permitted by law to:

• disqualify any entrant; or
• modify, suspend, terminate or cancel the operation of this Website or any part of the this Website; as appropriate.

Any cost associated with accessing the Website is your responsibility and is dependent on the internet service provider used.

You must not use any automated entry software or any other mechanical or electronic means that allow you to automatically enter Registration Forms or Materials repeatedly and the CINSW reserves the right to cancel all registrations and remove all entries submitted by such methods.

Rejection and removal of any entry or material at any time

Without limiting any other right provided for in these Terms or which CINSW otherwise has, CINSW may, for any reason whatsoever, or for no reason whatsoever:

• refuse or otherwise fail to upload to the Website any entry or material; or
• remove at any time any entry or material that has been uploaded to the Website.

Giving effect to these Terms

Any use by you of the Website is subject to these Terms and such use evidences your full acceptance of these Terms without anything further required.

Governing law

The laws in force in New South Wales, Australia, govern your use of this Website and these Terms. You submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in this State, and any courts that may hear appeals from those courts.

Privacy

By registering as a user of this website, you are taken to have agreed to the collection, use and disclosure of information set out in the icanQuit.com.au privacy policy, which can accessed through the following link:

www.icanquit.com.au/privacy

Please review this privacy policy before registering your account.